Bedbet Privacy Policy

Bedbet is a trusted online gaming platform delivering a safe and enjoyable gaming experience for users in Bangladesh. We believe protecting your personal information is one of our most important responsibilities.

This Privacy Policy ("Policy") explains how Bedbet collects your personal information, the purposes for which it is used, how long it is retained, and how it is kept secure. Our goal is to be fully transparent about what we do with your data.

Bedbet's privacy policy is built in accordance with international data protection standards. We never sell your information to third parties or share it with other companies for advertising purposes.

This policy is aligned with Bangladesh's Digital Security Act and international GDPR guidelines. We recommend reading it carefully before using our platform.

Bedbet collects different types of information in various ways. Below is a detailed breakdown of exactly what we collect.

Registration & identity information

When you create an account on Bedbet, we collect the following information:

• Full name (as per national ID or passport)
• Date of birth (for age verification)
• Email address
• Mobile phone number
• Residential address
• Preferred language & currency

KYC verification data

To secure financial transactions and prevent money laundering, we collect the following as part of our KYC process:

• Front and back photo of National ID card
• Passport or driving license (if applicable)
• A recent selfie photo
• Utility bill or bank statement for proof of address

Financial information

For transaction processing, we collect:

• Mobile banking number (bKash, Nagad, Rocket)
• Transaction history and reference numbers
• Deposit & withdrawal amounts

Usage & technical data

When you use the platform, certain information is collected automatically:

Bedbet uses your information only for specific, legitimate purposes. We never use your data for anything not outlined in this policy.

For service delivery

• Creating and managing your account
• Processing deposits and withdrawals
• Operating gaming services
• Issuing Bonuses and Rewards
• Providing Customer Support

For security & legal reasons

• Identity verification & fraud prevention
• Compliance with Anti-Money Laundering (AML) Regulations
• Detecting unusual account activity
• Responding to valid requests from legal authorities

To Improve Our Services

• Platform performance analysis
• Improving user experience
• Planning new features & games
• Resolving technical issues

Contact Us

• Notifying you of important account updates
• Sending security alerts
• Sending offers & promotions (only with your consent)
• Responding to support tickets

Bedbet treats the security of your data as its top priority. We use the latest industry-standard technology to keep your information protected.

Technical Security

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption
• Two-Factor Authentication (2FA): An extra layer of security for your account
• Firewall: Advanced firewall systems to prevent unauthorized access
• Regular Security Audits: Regular audits by third-party experts
• Data encryption: All stored sensitive data is encrypted

Data Retention Period

We retain your information only for as long as necessary:

In the Event of a Data Breach

In the event of a data breach, Bedbet will notify affected users by email within 72 hours and provide guidance on the necessary steps to take.

Bedbet uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential cookies: Essential for login sessions and security — these cannot be disabled
• Preference Cookies: To remember your language, theme, and other preferences
• Analytics Cookies: Understanding platform usage (anonymously)
• Performance Cookies: For page load time monitoring and error detection

Cookie Controls

You can disable non-essential cookies at any time through your browser settings. Keep in mind that turning off certain cookies may affect how some features of the platform function.

Bedbet may share your information with third parties in limited, specific circumstances. We never sell your data.

When Your Information Is Shared with Third Parties

• Payment Provider: bKash, Nagad, Rocket — for transaction processing only
• KYC Provider: Licensed services for identity verification
• Game Software Providers: Only the minimum information required to run the game
• Legal authorities: By court order or valid legal process
• Fraud Prevention Service: For detecting fraudulent activity

Every third party listed above is contractually obligated to uphold our privacy standards. They are not permitted to use your information beyond our specified instructions.

Under Bedbet's privacy policy, you have the following rights:

Right to access

To find out what information we hold about you, email our support team. We will provide a full report within 30 days.

Right to rectification

If any information in your profile is incorrect or incomplete, you can update it at any time from your account settings. For KYC information updates, please contact support.

Right to erasure

After closing your account, you may request deletion of all personal data beyond what is required by law. Note that transaction records must be retained for a specified period for legal compliance.

Right to Data Portability

You may request your data in a machine-readable format (JSON or CSV).

Right to Object to Processing

You may object to marketing communications or certain types of data processing. Upon such a request, we will stop that activity.

Bedbet is strictly prohibited for anyone under 18. We do not knowingly collect personal information from minors.

Age verification is mandatory at registration. If a member is identified as a minor, their account will be immediately closed and any collected data will be deleted.

If you suspect a minor is using our platform, please notify us immediately at support@bedbet.ws. We will take prompt action.

Bedbet may update this Privacy Policy from time to time. If any changes are made, you will be notified in the following ways:

• A notification will be sent to your registered email
• A notice will be displayed upon login to the platform
• The "Last Updated" date at the top of this page will be changed

For significant changes (such as changes to the purpose of data use), we will notify you at least 30 days in advance and obtain fresh consent where required. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

For any questions, requests, or complaints regarding our privacy policy, please get in touch with us:

• Email: support@bedbet.ws
• Subject: Write "Privacy Request" in the subject line
• Live Chat: Click the chat icon at the bottom right of the website
• Duration: 7 days a week, 24 hours a day

We aim to respond to all privacy-related requests within 30 days. Complex cases may take longer, but we will keep you informed of the progress throughout.